OmniTrack Home Privacy Policy
The Global service is operated by Fuyun Lianlian (Shanghai) Enterprise Services Co., Ltd. (“we”, “us”), responsible for the personal information described here.
We process information needed for email sign-in, household inventory, image recognition, collaboration and security. We do not request GPS, contacts, SMS-reading or microphone permissions.
Account deletion and privacy requests are manually verified through Help & feedback or support@omnitrack.top; they are not instant automated deletions.
Read this policy before using the service, including the sections on shared households, images and AI. Where consent is required, we request it before the relevant processing, including separate consent where applicable. If you do not agree, do not continue registration.
1. Scope and operator
This policy covers the Global OmniTrack Home app and its directly related services provided by Fuyun Lianlian (Shanghai) Enterprise Services Co., Ltd. It does not cover products independently provided by other organizations. Our website is www.omnitrack.top.
2. Information we process
| Purpose | Information |
|---|---|
| Registration and sign-in | Email address, verification records and display name to create accounts and verify identity. |
| Security | Sessions, device identifiers or names, hashed IP or device records and verification counts to maintain access and prevent abuse. |
| Household collaboration | Household and member names, account identifiers, roles, invitations and membership status to manage sharing and access. |
| Inventory | Rooms, storage locations, item names, categories, quantities, prices, notes, relationships and expiry dates for recording, synchronization, search and reminders. |
| Images and AI | Images you capture or select, thumbnails, object keys, recognition jobs and results to display items and generate suggestions. |
| Reminders and tasks | Dates, rules, tasks and read or completion status for in-app reminders and collaboration. |
| Assistant | Your messages, answers, related requests and feedback to answer questions and query household inventory. |
| Installation and operation | Installation identifier, platform, version, channel, region, language, time zone, installation source, launch counts and necessary attribution fields to support compatibility, security and service operation. |
| Support and privacy requests | Descriptions you submit and related errors, screens, version, platform and User-Agent to investigate problems and handle requests. |
3. Sensitive information
Normal use does not require identity documents, bank details, medical information or precise GPS location. Avoid including unnecessary sensitive information in names, notes or photos. Household photos may reveal faces, addresses, valuables, health products or children's information. Photograph only what is necessary and avoid people, documents, bills and screens. Where sensitive information is necessary, we explain why and obtain any consent required by law.
4. Household sharing
Household members can access shared member names, rooms, storage locations, inventory, images, dates, reminders and tasks according to their permissions. Owners manage members through available controls. Verify recipients before inviting them. Leaving, transferring ownership or deleting shared records may affect other members; handling follows product controls, member rights and applicable law.
5. Images and AI
The camera or photo picker is used when you choose to capture, select or scan an image. For recognition:
- The selected image is uploaded to our service.
- Our server stores it in Cloudflare R2 object storage and provides time-limited access for processing.
- External AI services process the image and return suggested items, categories, quantities, dates or locations.
- You can review, edit, discard or save the result.
Global uses the same AI service chain as the CN service, including Lisa and Alibaba Cloud AI services. Requests may include image access links, instructions, task identifiers and relevant inventory context. Assistant requests may include your messages and relevant household data. Providers may retain necessary processing records under their service terms and applicable law. Expiry of a signed image link does not delete the image itself. AI results may be inaccurate; review them before use.
6. Device permissions
- Camera: requested when you take photos or scan invitation QR codes. You may refuse and use manual entry.
- Photos: used when you select an image. Most devices use the system picker; compatibility paths may request media access. Refusing prevents gallery selection, not unrelated features.
- Network: needed for sign-in, synchronization, uploads, AI, invitations and update checks; offline cloud functions are unavailable.
- Package installation: only official self-updating builds use this when you choose to install an update; store builds do not need this permission.
Rooms and storage locations are household categories, not GPS tracking. New permission requirements will be explained before use.
7. Service providers and disclosure
| Provider or service | Information and purpose |
|---|---|
| Amazon Web Services SES | Email address, verification email content, delivery status and necessary security records for email verification and delivery. |
| Cloudflare R2 | Uploaded images, object identifiers and necessary request logs for storage and retrieval. |
| Lisa and Alibaba Cloud AI services | Image access links, recognition instructions, task identifiers, assistant messages, relevant inventory context and results to provide recognition and assistance. |
| Cloud servers and databases | Account, household, inventory, service logs and backups described here to operate our API and databases with controlled access. |
Capacitor, barcode and local image-processing components support device features; using these components does not itself send your images to their maintainers. We do not sell or publicly disclose your personal information. Service providers process information for the stated purposes. Disclosures to independent recipients, business transfers and legally required disclosures are subject to applicable notice, consent and other legal requirements.
8. Processing locations and retention
Global account and inventory services are separated from CN account and inventory services. This does not mean all processing occurs in your country: our operator is based in China, and cloud, email, storage and AI providers may process information in other countries, including China for AI services. International processing is subject to applicable legal requirements; this policy does not promise storage in a particular country.
Verification codes, sessions and signed links have limited validity. Their expiry is not deletion of database records, photos, logs or backups. We retain account and household information as needed to provide the service. Following deletion, information no longer needed is deleted or anonymized, subject to necessary legal, security, investigation, shared-household and dispute records. Access and uses of retained records are restricted. Residual backups are removed or overwritten through backup rotation, subject to legal retention requirements.
9. Security
Measures include hashed verification codes and session tokens, membership-based access controls, time-limited image links and HTTPS for production services. The app stores sign-in state, installation identifiers and some inventory or recognition snapshots locally. No security measure is absolute. We take appropriate mitigation steps for incidents and provide reports or notices where required.
10. Your choices and rights
Subject to applicable law, you may request access, a copy, correction, deletion, withdrawal of consent, account closure or an explanation of processing. You can edit your display name and inventory through available app controls. Shared data requests may need to account for other household members.
Contact Help & feedback or support@omnitrack.top and specify an account-deletion or personal-information request. We may verify your identity and ask how shared household data should be handled. Owners may need to transfer ownership or confirm household dissolution. Once deletion is completed, account access is revoked and unnecessary information is deleted or anonymized, subject to applicable retention requirements. If a request cannot lawfully be fulfilled, we explain the reason and available complaint options where permitted.
11. Children
We do not actively market the service to children. Minors should use it under a parent or guardian's guidance. Applicable parental-consent and child-protection requirements apply. Guardians can contact us if unnecessary children's information has been submitted.
12. Updates
For material changes we explain the changes and effective date. Where changes to processing purposes, information, providers, international processing or rights require renewed consent, we request it as required by law.
13. Contact
Fuyun Lianlian (Shanghai) Enterprise Services Co., Ltd.
Website: www.omnitrack.top
Email: support@omnitrack.top
In the app: Profile → Help & feedback